Return Policy

What if my order gets damaged?

Table damage must be noted on the Proof of Delivery at the time of delivery to ensure proper credit. If for any reason you suspect damage that is not visible, please note “Subject to Inspection” on the delivery receipt. Should the driver not allow you to make this notation please refuse the shipment and contact us at support@tableblade.com.

For any concealed table damage found after the delivery you must notify us within five (5) days of delivery to ensure proper credit. If you find your table has concealed damage do not assemble the table.
If a table has freight damage and a pick-up by the freight company is required, you are responsible for re-packing the table in its original packaging.

Should you fail to comply with the arranged pickup time and re-packaging, you will be responsible for any additional charges for new pick up and/or other such fees established by the Freight Company and ourselves.

If there is extensive damage to the product, please contact us at your earliest convenience, and reference your order/shipment number. Such products with shipping or factory damage will be replaced or refunded by the manufacturer according to policy. More information may be required depending on date and products ordered

What if my order is missing parts?
First, you need to check if you got all the items listed in your order. If any of the product you got is missing a part you need to contact our support team and we will make sure that you get the missing part. Contact us via e-mail and describe the problem with pictures so we can solve the problem immediately.

What if I got the wrong size or a wrong product?
If you receive the wrong product, Contact us and return in the next 72 hours and we will send you the right product immediately. You can send us the product with the description of the problem and the pictures on our e-mail, so we will know your reason for return. We will pay the return shipping and send you the right product as soon as possible.

What if I want to return the product I don’t like?
At Tableblade, your satisfaction is our top priority. We pride ourselves on providing premium Game Tables at an affordable price.

If for any reason, you are not satisfied with your Tableblade product, we invite you to return or exchange your item within 14 days of delivery with a full money-back guarantee (excluding return shipping and restocking fees).

That is because we stand behind every Tableblade product we make, we also offer a LIFETIME Manufacturer Warranty on Pool tables you purchase from our website.

If for any reason, you are not satisfied with your Tableblade product, we invite you to return or exchange your item by sending the product back unopened and in original packaging and notify us before you send the product with the reason for the return. Then, we will refund you minus the return shipping fees (if you don’t pay it while sending back) and any applicable restocking fees. Our products have detailed descriptions and many pictures so people can see every detail of the product, plus the dimensions. If buyers have any issues or queries prior to order placement, please feel free to reach out to our reliable customer service team.